Why is my account blocked or suspended?

We always notify our customers of the reason why their account is suspended or blocked, however, if for some reason our email got lost in your inbox, we strongly suggest for you contact us first and check the reason why your account is suspended or blocked. You can contact us at email: support@valyuz.com

It could be any of the following:

   You did not provide us with all the necessary information that is required

   We might be suspecting some restricted/illegal activities connected to your account

   Using account within restricted business

   Incorrect information


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